Shipping policy

1. Order Processing & EFT Payments

We want to get your order to you as quickly as possible! Please note that order processing times depend on your chosen payment method:

  • Instant EFT (via PayFast/Ozow/Yoco/etc.): Your payment is cleared immediately. Processing begins the same or the next business day.

  • Manual Bank Transfer (EFT): If you opt for a manual bank deposit, we will reserve your items for [e.g., 48 hours]. Your order will only be processed and packed once the funds reflect in our bank account.

💡 Tip for faster shipping: To speed up manual EFTs, please send your official Proof of Payment (PDF) directly from your bank to info@liveandloaf.co.za

2. Processing Times

  • All orders are processed within [e.g., 1–3] business days (excluding weekends and holidays) after payment confirmation.

  • You will receive a notification email with tracking information as soon as your order ships.

3. Shipping Rates & Delivery Estimates

We ship nationwide via [e.g., Courier Guy / Dawn Wing / local courier]. Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method Estimated Delivery Time Cost
Standard Delivery [e.g., 2–4 business days] [e.g., R99 / Free over R1000]
Express Delivery [e.g., 1–2 business days] [e.g., R150]
Local Pickup [e.g., Ready within 24 hours] Free

Note: Delivery timelines are estimates and start from the day the courier collects the parcel, not the day the order is placed.

4. Tracking Your Parcel

Once your courier economy/express parcel has been collected, you will receive a tracking number via email. You can track your package directly on the courier’s website.

If you haven’t received your tracking tracking information within [e.g., 4 days] of receiving your payment confirmation email, please reach out to us at info@liveandloaf.co.za