Shipping policy

1. Order Processing & EFT Payments

We want to get your order to you as quickly as possible. Please note that order processing times depend on your chosen payment method:

• Instant EFT/Yoco: Your payment is cleared immediately. Processing begins the same or the next business day.

• Manual Bank Transfer (EFT): If you opt for a manual bank deposit, we will reserve your items for 48 hours. Your order will only be processed and packed once the funds reflect in our bank account.

💡 Tip for faster shipping: To speed up manual EFTs, please send your official Proof of Payment (PDF) directly from your bank to info@liveandloaf.co.za

2. Processing Times

• All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation.

• You will receive a notification email with tracking information as soon as your order ships.

3. Shipping Rates & Delivery Estimates

Free shipping on all once off and recurring orders above R500.

We ship nationwide via Courier Guy / Bob Go/ Local logistics. Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method	Estimated Delivery Time	Cost
Standard Delivery	[e.g., 2–4 business days]	[e.g., R99 ]
Express Delivery	[e.g., 1–2 business days]	[e.g., R150]
Local Pickup	[e.g., Ready within 24 hours]	Free

Note: Delivery timelines are estimates and start from the day the courier collects the parcel, not the day the order is placed.

4. Tracking Your Parcel

Once your courier economy/express parcel has been collected, you will receive a tracking number via email. You can track your package directly on the courier’s website.

If you haven’t received your tracking tracking information within 2 days of receiving your payment confirmation email, please reach out to us at info@liveandloaf.co.za